Last Updated: April 20, 2026
We appreciate your trust in our products and services. VIZTAPTE.LTD.,(“Moonton”,“we”,“us”or“our”) is dedicated to developing and providing extraordinary games for our players all over the world.
This Privacy Policy (“Policy”) applies to the personal information that Moonton processes in connection with the apps, websites, software, and related services (the “Services”), that link to or reference this Privacy Policy.
By accessing or using the Services, you acknowledge that you have read this Policy and that you understand your rights in relation to your personal data and how we will collect, use and process it.
TABLE OF CONTENTS:
We collect your information in three ways: Information You Provide, Automatically Collected Information, and Information From Other Sources. More detail is provided below.
● Profile and Account Information. When you registe via your Mobile Legends: Bang Bang (“MLBB”) accounts, we collect your MLBB User ID and other identifiers authorized through the MLBB platform. We also collect information you choose to provide on your profile, such as your nickname, avatar, gender, and personal signature.
● Surveys and Events. We may collect information through your voluntary participation in surveys, challenges, and competitions.
● User Content & Messages. We collect content you publish through our message boards, chat groups, or direct messages. This includes message metadata (timestamp, participants). We process this to ensure platform safety, moderate content, and prevent fraudulent or illegal activities. Any actions you perform with other players are considered public and are solely at your discretion. You should be aware that any personal information you submit in the course of these public activities can be read, collected, or used by other users of the Services.
● Information When You Contact Us. We also collect information and content of messages you provide to us through your feedback such as product reviews you write, or questions and information you provide for customer support. When you contact us, such as for customer support, phone conversations or chat sessions with our representatives may be monitored and recorded.
● Social Interactions. We collect information arising from your engagement within the community, including your following and followers lists, as well as records of likes you have given or received. If you choose to use social discovery features, we may access your MLBB friend list to help you connect with other users.
● Technical Information. We automatically collect certain information about the device you use to access the Services, including device-related information (such as Device ID, device brand, device model, Advertising ID, and Android ID), network-related information (such as IP address, operating system, network environment, and crash logs). Where you log-in from multiple devices, we may use your device-related information to identify your activity across devices to give you a seamless log-in experience and for security purposes.
● Usage Information. We collect information about how you engage with the Services, including the duration and frequency of your use and your settings.
● Cookies. We and our service providers and business partners may use cookies and similar tracking technologies (e.g., web beacons, flash cookies, etc.) (“Cookies”) to automatically collect information and to measure and analyze how you use the Services, including to understand how you interact with content, to enhance your experience using the Services, to improve the Services, to provide you with advertising, and to measure the effectiveness of advertisements and other content. We and our partners also use Cookies to promote the Services on other platforms and websites. Cookies enable the Services to provide certain features and functionality. We will obtain your consent to our use of Cookies where required by law.
MLBB Account Integration. As the Services currently only support login via MLBB accounts, we receive authenticated data from the MLBB ecosystem, such as user ID, nickname, profile picture, and other information you have authorized us to access. This is essential for account creation and secure authentication.
We use your information to operate, provide, develop, and improve the Services, including for the following purposes.
● Provide and administer the Services, such as enabling you to create, share, and consume content, to interact with other users, and provide user support.
● Enforce our terms, guidelines, and other policies that apply to you. We review User Content and other information to protect the safety and well-being of our community.
● Allow you to participate in social and interactive features of the Services.
● Provide and improve our advertising initiatives, including to serve ads (including personalized ads, where permitted) and to measure and understand the effectiveness of the ads and other content.
● Maintain and enhance the safety, security, and stability of the Services by identifying and addressing technical or security issues or problems (such as technical bugs, spam accounts, and detecting abuse, fraud, and illegal activity).
● Review, improve, and develop the Services, including by reviewing interactions and usage across your devices and analyzing how people are using it.
● Promote the Services or third party services through marketing communications, contests, or promotions.
● Comply with our legal obligations, or as necessary to perform tasks in the public interest, or to protect the vital interests of our users and other people.
● Notify you about changes to the Services and send Game-related communications to you including information regarding other games that may interest you.
We engage service providers that help us provide, support, and develop the Services and understand how it is used. They may provide services such as cloud hosting, content delivery, customer and technical support, content moderation, marketing, and analytics. We may share your information with these service providers as necessary to enable them to provide their services.
Third Party Platforms. We share limited information with third party platforms whose platforms or services are integrated with the Services.
We do this to give you a seamless experience, allow your content to be shared on other platforms, and/or enable third party platforms and partners to better authenticate users. Some examples include if you:
● Sign-up or log-in to the Services using your account details from a third-party platform, we will share certain Technical Information to facilitate this.
● Share User Content you publish on the Services on other social media platforms, we will share your User Content and related information.
Advertising and Analytics Partners. We may share information collected through your use of the Services with our advertising or analytics partners. These partners help us to display advertising to you on the Services and to promote the Services through advertising displayed on other platforms, some of which, in some jurisdictions, may be based on your activity across other sites and services. These partners may also help us and our partners measure the effectiveness of our advertising campaigns.
As a global company, the Services are supported by certain entities within our corporate group (“Corporate Group”). These entities may process your information, as necessary to provide certain functions, such as storage, content delivery, security, research and development, analytics, online payments, customer and technical support, and content moderation.
We share your information in other limited scenarios as follows:
Other Users. Your Profile Information and User Content may be visible to other users. Your profile and content may also be visible to third parties. You and other individuals may be able to share your User Content both on and off the Services, depending on the choices you make.
Corporate Transactions. Your information may be disclosed to third parties in connection with a corporate transaction, such as a merger, divestiture, sale of assets or shares, reorganization, financing, change of control, or acquisition of all or a portion of our business.
Legal Obligations and Rights. We may access, preserve, and share your information with law enforcement agencies, public authorities, copyright holders, or other third parties if we have good faith belief that it is necessary to:
● comply with any applicable laws, regulations, codes of practice, governmental guidelines, or other legal and regulatory obligations, or to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims, or government inquiries, as consistent with internationally recognized standards,
● protect the rights, property, and safety of our users, copyright holders, and others, including to protect life or prevent imminent bodily harm. For example, we may provide information (such as your IP address) to law enforcement in the event of an emergency where someone’s life or safety is at risk,
● investigate potential violations of and enforce our terms, guidelines, or any other applicable terms, policies, or standards, or
● detect, investigate, prevent, or address misleading activity, copyright infringement, or other illegal activity.
With Your Consent. We may share personal information with the proper authorization or to provide the Services you have requested or authorized.
Third-party Content. The Services may contain links to policies, functionality, or content maintained by third parties who we do not control. We are not responsible for, and make no representations regarding, such policies, functionality, or content or any other practices or operations of such third parties.If there are links to third party websites, please note that these websites are governed by their own Terms and Conditions of Use and Privacy Policy.
Depending on where you live, you may have certain rights with respect to your personal information, such as a right to know and be informed on how we collect and use your personal information. You may also have a right to access, update, rectify, and change your data, oppose to its processing, request a copy of your authorization, file complaints before the competent authorities, withdraw your consent, or limit our collection and use of your personal information as well as to request that we delete it, and potentially others. In certain circumstances, you can also ask us to provide additional information about our collection and use of your personal information. Please note that your exercise of certain rights may impact your ability to use some or all of Moonton’s features and functionalities. Before we can respond to a request to exercise one or more of the rights listed above, you may be required to verify your identity or your account details.
If you have registered for an account, you may also access, review, and update certain personal information that you have provided to us by logging into your account and using available features and functionalities.
Please send an email to mythpalz@moonton.com if you would like to exercise any of your rights. We will respond to your request consistent with applicable law and subject to proper verification.
In addition:
● You may be able to refuse or disable Cookies by adjusting your browser settings. Because each browser is different, please consult the instructions provided by your browser. Please note that you may need to take additional steps to refuse or disable certain types of Cookies. For example, due to differences in how browsers and mobile apps function, you may need to take different steps to opt out of Cookies used for personalized advertising in a browser and to opt out of personalized advertising for a mobile application, which you may control through your device settings or mobile app permissions. In addition, your opt-out selection is specific to the particular browser or device that you are using when you opt out, so you may need to opt-out separately for each browser or device. If you choose to refuse, disable, or delete Cookies, some of the functionality of the Services may no longer be available to you.
● You may opt out of receiving advertising and/or marketing communications by following the instructions in such communications or by using options that may be available to you in your app settings.
● Your mobile device may include a feature that allows you to opt out of some types of personalized advertising (“Limit Ad Tracking” on iOS and “Opt out of Interest-Based Ads” on Android).
Security of your information is important to us. We maintain appropriate technical, administrative, and physical security measures that are designed to protect your information from unauthorized access, theft, disclosure, modification, or loss. We regularly review our security measures to consider available new technology and methods.
We retain information for as long as necessary to provide the Services and for the other purposes set out in this Privacy Policy. We may also retain information when necessary to comply with contractual and legal obligations, when we have a legitimate business interest to do so (such as improving and developing the Services, and enhancing its safety, security and stability), and for the exercise or defense of legal claims.
Although we store the information we collect in secure servers located in different countries and territories, such as Singapore, the personal information we collect from you may be stored on a server located outside the country where you live. If we transfer any personal information out of the country where you live, including for one or more of the purposes as set out in this Policy, we will do so in accordance with the requirements of applicable data protection laws.
Moonton is not directed at children under the age of 16. The minimum age to use the Services may differ depending on the country or region you are in. If you believe that we have collected personal information from a minor under the minimum age, please contact us at mythpalz@moonton.com.
We may amend or update this Privacy Policy from time to time. When we update the Privacy Policy, we will notify you of any material changes to this policy by updating the “Last Updated” date at the top of the new Privacy Policy, posting the new Privacy Policy, or providing any other notice required by applicable law. We recommend that you review the Privacy Policy from time to time to stay informed of our privacy practices.
Questions, comments and requests regarding this Privacy Policy should be addressed to mythpalz@moonton.com.
If you are using the Services in the following jurisdictions, the respective jurisdiction-specific terms below would additionally apply. In the event of a conflict between the provisions of the Supplemental Terms –Jurisdiction-Specific that are relevant to your jurisdiction from which you access or use the Services, and the rest of this Privacy Policy, the relevant jurisdictions’ Supplemental Terms – Jurisdiction-Specific will supersede and control.
If you are using our services in the Philippines, the following additional terms shall apply pursuant to the Data Privacy Act of 2012 (Republic Act No. 10173) and all relevant laws, rules and regulations and issuances by the Philippines National Privacy Commission (“NPC”) on data privacy.
● Your Rights. To the extent that the relevant laws, rules and regulations on data privacy recognize your rights and freedoms as data subjects, you shall have the right to information, object, access, rectification, erasure or blocking, lodge complaints before the NPC, damages and data portability. Before we can respond to a request to exercise one or more of the rights listed above, you may be required to verify your identity or your account details.
Contact Us. If you have any questions about the Privacy Policy, or would like to complain about a violation of the Data Privacy Act of 2012, or are concerned about the handling of your personal data, please contact the data protection officer (DPO) at mythpalz@moonton.com. You have the right to access your personal data and seek correction of it. Please contact the DPO on the details provided in this Privacy Policy if you wish to access your personal data and/or seek correction of your personal data. If you are not satisfied with the response or do not receive a response within a reasonable time frame, you have the right to file a complaint with the National Privacy Commission (NPC). Current contact details for the NPC are available on the NPC's website at www.privacy.gov.ph.
If you are using the Services in Indonesia, the following additional terms apply. In the event of any conflict between the following additional terms and the provisions of the main body of this Policy, the following terms shall apply.
Age, Parental and Guardian Consent. By accessing and/or using the Services, you represent that you are at least 18 years of age or married or not under guardianship. If you are below 18 years old and you are not married, or under guardianship:
● you must obtain approval from your parent(s) or legal guardian(s); and
● your parent(s) or legal guardian(s) are responsible for: (i) all your actions in connection with your access to and use of the Services; (ii) your compliance with this Policy; and (iii) ensuring that any of your participation in Services will not, in any event, result in any violation of applicable laws and regulations relating to child protections.
If you do not have consent from your parent(s) or legal guardian(s) and your parent(s) or guardian(s) is not willing to open the account under their name, you must cease accessing the Services.
Your Choices. You may withdraw your consent to Moonton’s disclosure of personal data to third parties. Upon your request, we will cease to display, publish, transmit, disseminate, and/or open the access to your personal data to third parties. Please note that by withdrawing your consent to the disclosure and/or collection of your personal data, we may not be able to fulfill your requests and you may not be able to use some features and functionality of the Services.
You may request Moonton to (i) disclose the history of personal data that we have collected; and/or (ii) erase and dispose of your personal data that we have collected on our server. Please note that by requesting us to erase and dispose of your personal data, you may not be able to use some features and functionality of the Services. To exercise any of your rights, contact us at the information listed in the “Contact Us” section.
Notification. In the event of any breach of personal data, we will notify you and provide you with information regarding such breach of personal data.
Data Retention. We retain your information for as long as it is necessary to provide you with the service. Where we do not need your information in order to provide the service to you, we retain it only for so long as we have a legitimate business purpose in keeping such data. However, there are occasions where we are likely to keep this data for five (5) years (or longer if required) in accordance with our legal obligations or where it is necessary for the establishment, exercise or defence of legal claims.
After you have terminated your use of our Services and the five (5) years retention period has lapsed, we store your information in an aggregated and anonymised format. Non-personally identifiable information may be retained indefinitely for analytics.